Smoking, e-cigarettes, or charging of devices is not permitted on site.

Only guide/assistance dogs are permitted inside the Practice.

Everyone should wear a name badge, be polite to you and people close to you, and treat you with dignity and respect.

You should also be polite and show respect to the team.

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.