Team Roles Explained

What do the different team members do?

  • Patient Advisors

Help with: healthcare navigation, appointment and home visit requests, transportation arrangements, sick note requests, enquiries about results and new patient and on-line registrations.


  • Medical Secretaries

Help with: referrals.


  • Prescription Clerk

Help with: prescription queries.


  • Clinical Pharmacists

Help with: medication reviews and queries.


  • Practice Nurses

Help with: wellness monitoring, living with chronic diseases support, minor injuries, family planning, immunisations, travel injections, wound assessment etc.


  • Health Care Assistants

Help with: ECGs & blood pressure monitoring, B12 & flu injections, health checks and initial respiratory checks.


  • Advanced Nurse Practitioners

Help with: diagnosing, referring & prescribing for many day-to-day ailments such as chest infections, rashes, urine infections, stomach aches etc. and liaison with care homes.


  • Locum GPs

Help with: on the day GP appointments, visits and telephone consultations.


  • Usual GP

Co-ordinates your care and consults on complex needs such as end of life care.


  • Social Prescriber

Assists you to make positive changes to your health and well-being and can provide links to local activities and services.


  • Mental Health Practitioner

Trained to assess and support people with common mental health problems – principally anxiety disorders and depression – in the self-management of their recovery.


  • Musculoskeletal Practitioner

Experienced physiotherapists who are able to assess, diagnose and treat patients with joint and muscle pain.


  • Health & Wellbeing Practitioner

Takes a holistic approach; to support, educate and motivate patients to take a more active role in their own health and physical wellbeing, and make positive and confident behavioural changes.


  • Paramedics

Help you with a variety of health conditions from coughs and minor injuries to more serious conditions, like asthma and heart attacks. Can carry out telephone appointments or home visits, as well as seeing patients face-to-face in the Surgery.

Hear from team members about their role:

image-5

image-5

image-6

image-6

image-4

image-4

image-3

image-3

image-2

image-2

Further Information