Practice Policies

Please view our Chaperone Policy here.

At the Medina surgery we are committed to fostering an inclusive workplace where diversity is celebrated, and every individual is treated with respect and fairness. Our goal is to create an environment where everyone feels valued and empowered to contribute to their full potential.

We provide equal opportunities for all, regardless of age, disability, gender, race, religion or belief, sexual orientation, marriage and civil partnership, pregnancy and maternity, or gender reassignment. We strictly adhere to the principles of the UK Equality Act 2010 and take active steps to ensure fair treatment in all aspects of our employment practices.

By promoting diversity and inclusivity, we aim to enhance our creativity, innovation, and success. We believe that a diverse team strengthens our ability to achieve excellence and meet the needs of the community we serve.

If you have any questions about our commitment to equality and diversity or require adjustments during the recruitment process, please feel free to contact the Practice Manager.

Please view our Information Governance policy here.

ICO Registration is: Z8537183 – Hampshire and Isle of Wight Healthcare NHS Foundation Trust

DSPT Registration is: RW1 – Hampshire and Isle of Wight Healthcare NHS Foundation Trust

SIRO is Paula.Anderson@southernhealth.nhs.uk

Caldicott is CaldicottGuardin@solent.nhs.uk

DPO is Sadie.bell@solent.nhs.uk

FOIs is FreedomOfInformation@solent.nhs.uk

IG / Data Protection / Record Request Enquires is InformationGovernanceTeam@solent.nhs.uk

Data Protection / Privacy Notice is https://hiowhealthcare.nhs.uk/your-care-and-information/your-information-your-rights

FOI Web page is https://hiowhealthcare.nhs.uk/about-us/freedom-information

We will ask you for information to enable us to give you the best health care and treatment. We then keep this information, together with details of your care, because it may be needed when we see you again. Some of this we will need to share with others concerned with your care.

Everyone working for the NHS has a legal duty to keep information about you confidential.  Information is kept in compliance with Regulation (EU) 2016/679 (the “General Data Protection Regulation” or “GDPR”) and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any guidance or codes of practice issued by the European Data Protection Board or the UK’s Information Commissioner from time to time (all as amended, updated or re-enacted from time to time).

If you would like to know more about how we use your patient information or your rights about opting out, please refer to our Patient Privacy Notice.

Please view our Patient Privacy Policy here.

At our practice, we are committed to providing a safe, respectful, and welcoming environment for all patients, visitors, and staff. We believe everyone has the right to be treated with dignity and kindness and we expect the same in return.

We have a Zero Tolerance Policy towards any form of abuse, aggression, or violence

Please view our Zero Tolerance Policy here.